Birth place not resolving?
Choose a city suggestion and wait for Location confirmed. You can also enter latitude, longitude, and timezone directly.
Answers without the runaround.
Find help for birth setup, saved people, daily timing, notifications, subscriptions, privacy, and deletion. If the answer is not here, send a report directly to the developer.
Purchase not showing?
Open Premium, choose Restore Purchases, and confirm the iPhone uses the Apple Account that made the purchase.
Daily reminder missing?
Open Misc, review reminder settings, and confirm notifications are allowed for Venus Says in iPhone Settings.
What is Venus Says?
Venus Says is an iPhone relationship astrology app for daily romantic timing, communication guidance, exact-person chemistry, gift and date ideas, personal transits, and shareable story cards.
Is this professional advice or a prediction?
No. Venus Says is for entertainment, journaling, and self-reflection. It does not guarantee love, marriage, another person's feelings, health, finances, or any certain future.
Why does the app ask for birth details?
Birth date, time, and place are needed to calculate the Moon, Rising sign, houses, natal chart, current transits, and exact-person compatibility. The app explains this before collection.
Can I use the app without another person's exact birth time?
Yes. Add what you know. A date alone supports a useful but more general comparison. Exact time and place improve Moon, Rising sign, house, and timing accuracy.
How do subscriptions work?
Venus Says+ is an auto-renewable App Store subscription for deeper personalized guidance. The paywall shows Apple's current regional price, billing period, renewal terms, restore controls, and legal links before purchase.
How do I restore or manage a purchase?
Open Premium in Venus Says, then choose Restore Purchases or Manage Subscription. Purchases, cancellations, refunds, and billing are handled by Apple.
How do I delete my information?
Open Misc, then Data controls. You can delete saved relationship people or remove all local Venus Says data, including your birth setup, journal, reminders, and local product events.
How do I report a bug or request a feature?
Use the feedback form. Include what you expected, what happened, your app and iOS versions, and up to three helpful screenshots or short screen recordings.
Bug reports and ideas
Send a clear report, feature request, screenshot, or short screen recording.
Open feedback formPrivacy and deletion
Review what is local, what is processed, and how to remove your data.
Open privacy policyInclude useful details
App version, iOS version, expected result, actual result, and repeatable steps help us fix issues faster.